Our Services
CSTI provides strategic services through research, consultancy, education, and training targeted to assist the tourism and hospitality industries.
Tourism Development Assistance
Tourism-related economic development assistance includes services designed to improve the capitalisation of natural, historical, and man-made resources.
Tourism Masterplans
Strategic planning for tourism destinations
Comprehensive tourism development strategies that align with regional goals, stakeholder interests, and sustainable practices.
Market Segmentation
Identifying target markets and opportunities
Data-driven analysis to identify and profile target market segments for effective tourism marketing and development.
Market Feasibility Analysis
Market and economic feasibility studies
Thorough assessment of market conditions, competitive landscape, and viability of tourism ventures and destinations.
Economic Impact Analysis
Measuring tourism's economic contribution
Quantifying the economic benefits of tourism including job creation, revenue generation, and multiplier effects.
Responsible Tourism Training
Building sustainable tourism practices
Training programs focused on environmental stewardship, community engagement, and ethical tourism operations.
Adventure Activity Training
Specialized adventure activity programs
Professional certification and skills development for adventure tourism operators and guides.
Computer-Based Training
PMS, GDS, CRS & booking systems
Technical training on property management systems, global distribution systems, central reservation systems and booking engines.
Community Projects
Engaging local communities in tourism
Participatory approaches to involve local communities in tourism planning, development, and benefit-sharing.
Outstanding Resources
The Centre draws on an array of outstanding resources to deliver excellence in research, consultancy, education, and training across interdisciplinary tourism issues.
What We Bring
- Staff members and research associates with strong academic credentials and in-depth knowledge and expertise in the social and behavioural sciences and business practices
- Nationally and internationally recognised faculty and research associates with publications in the leading academic journals in recreation, parks, ecotourism, event management, sport tourism, and hospitality industries
- Strong interdisciplinary research partnerships and affiliations with research associates within and outside TUT
- Highly knowledgeable and experienced external Advisory Board members from both the government and the private sector